This Quebec manufacturing company encounters production difficulties related to the quality control of the metal surface finish of the parts produced (faucets). Parts must be free of defects before being shipped to the customer. Visual inspection is carried out manually by inspectors. The underlying issues are: 1. Inconsistency of parts inspection - defects not found or acceptable parts rejected 2. Non-optimal production rate - manual visual inspection is a bottleneck and thus slows down the whole production. 3. Difficulties in recruiting inspectors due to labor shortages.
Inspection consistency issues
under or over quality of parts’ inspection
Inspectors who carry out the control quality of parts manually
Slowdown in production
Inspection is a production bottleneck