Questions? The answer is probably here.


GetBot!


An online configuration platform created by AV&R to quickly and easily get one of our robotic solutions.


You adjust the duration of the acquisition process yourself by sending us documents about your production (such as the CAD of one of your parts) and by scheduling an appointment for a demonstration of the solution’s programming. This can be done very quickly if you wish to: 1 week to finalise the purchase and a few weeks for the delivery of the robotic solution.


We are with you for each and every step. Whether you have questions about the GetBot! platform or about what we offer, our advisors and experts are available from Monday to Friday 9 am to 5 pm (apart from holidays and weekends) via instant message. Otherwise, you can write to us by email and we will answer you within 24 hours.


Yes! GetBot! was created to simplify the acquisition of a robotic solution, this is why the start of the programming is made by our experts. Moreover, we will follow you in the discovery of basic robotic and automation notions needed to use your future robotic solutions.

AV&R


We are an engineering Quebec company that creates and builds robotic solutions to automate finishing surface and visual inspection processes (polishing, deburring, blending, etc.) for over 25 years. We are a team of over 70 employees dedicated to innovation in robotics and finishing and visual inspection processes.


Since our creation in 1994, we have sold robotic systems in 17 different countries. At the moment, we are selling the robotic solutions currently available on GetBot! in Canada and the United States. If you are positioned elsewhere, we can always offer our services and systems! Just visit avr-global.com.

The robotic solutions


All our robotic solutions have been created to be easily programmed with the help of specifically developed software. On AV&R Academy, you can easily learn how to use them with the help of videos and tutorials that will also teach you how to operate our solutions.


AV&R Academy presents all the instructions about operating our robotic solutions. Practical guides and tutorials that will allow you to learn how to simply use our solutions in just a few couple hours. Moreover, our installation team will guide you during the solution’s set-up at your location.


Yes! Our robotic solutions are created to be easily and simply used. Our integrated software and learning resources are key to operate the system with no previous robotics or programming knowledge.


No worries, we are always here to help! Before, during and after the purchase of a robotic solution, our teams are here to help you and make your life easier.


Our robotic solutions are available in various options, so prices change accordingly. However, thanks to our return-on-investment calculator available on GetBot!, you will see that each solution is usually amortised within 12 to 18 months, depending on the situation.

To access the return-on-investment calculator, create an account and connect to GetBot!.


Yes, governments encourage more and more manufacturing companies to invest in technological equipment in order to remain competitive and prevent labor shortage. Here are a few resources in Canada: Investissement Québec, Local Economic Development programs, Regional, Provincial and Federal Training Programs, SRDE Tax Credits.

The processes


AV&R has developed its expertise in automated finishing surface processes such as polishing, deburring, or even blending. We also offer automated visual inspection solutions. To get an overview of our processes, visit avr-global.com.


Once you are connected to GetBot!, you can answer the questionnaire that will tell you if your operations can be automated. Moreover, our team of experts remains available for customized projects if needed.

The customer service


At AV&R, we are proud to be there for our clients. Our service includes support during the acquisition process of a robotic solution and its set-up. Moreover, our technical support department is available to help you at any time. Visit avr-global.com to find out more about our customer service.


Thanks to our remote connection tools, our technical advisors can intervene quickly to help you solve a problem remotely. We are also available to come assist you in person if necessary.


The technical support is free. We also offer additional paying options for client service.

You have not found the answer to your question? Use the instant message box at the bottom of the page or contact us.