Get help

How to Get help

Whether you are at the reflexion and prospection step, have started the acquisition process of a robotic system or have received your system, we are here to help! You will never be faced with your robotic system or a problem alone.

It is up to you to chose how you want to be accompanied.


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Instant message

Real people to answer to you! On each one of our pages, you will find the messaging box at the bottom right corner. Our advisors will be there to answer your questions in a few minutes between 9 a.m. to 5 p.m. (excluding holidays and week-ends).

Let's talk!

We like talking to you! By phone or email, we will answer you as soon as possible and assist you.

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Learn at Your Pace

Our resource center AV&R Academy teaches you our world and ways of working. You will also be able to learn how to work with our robotic systems, programming operations and maintenance.

Visit the Academy